From your first contact with us to your child's report — here is exactly what happens at each stage. Click any step to read more.

1. 1 Complete the new patient registration ~5 minutes

   Fill in our short online registration form telling us about your child — their age, your main concerns, and what kind of support you are looking for. No GP referral is needed.

   The form takes approximately five minutes to complete. The more detail you include, the faster we can advise you on the most appropriate service.

   You can access the New Patient Registration form on our website or via the Book Appointment button.

2. 2 We respond and confirm next steps Within 1 working day

   We will respond the same or next working day to confirm the most appropriate service for your child and explain exactly what happens next.

   If you are unsure which assessment your child needs, use the guidance tool on our homepage — or simply register and we will advise you.

3. 3 Initial consultation with Dr Zakynthinaki ~1 hour · via secure video

   Every journey begins with a thorough initial consultation, where you and Dr Zakynthinaki explore your child's experiences, strengths, and concerns together. This collaborative conversation helps ensure that:

   • a full assessment is genuinely appropriate
   • there is enough clinical evidence to proceed, and
   • you feel confident and informed about the next steps, and know you are on the right pathway

   Often the initial consultation can answer so many unanswered questions, even before a full assessment takes place.

   This approach ensures our assessments remain ethical, responsible, and clinically robust — and that no one is assessed unnecessarily. But everyone leaves with the answers they deserve, with appropriate signposting wherever it is needed.

   Decision point: At the end of the consultation, you and Dr Zakynthinaki will agree together on whether to proceed to a full assessment. There is no obligation to continue — and no further cost if you decide not to.
4. 4 Complete the assessment questionnaires Parents + school

   If you decide to proceed, you will be asked to complete a detailed questionnaire about your child's development, behaviour, and history. Your child's teacher or tutor will be asked to complete a shorter questionnaire about how your child presents in an educational setting.

   School input is required for both ADHD and autism assessments — this is a necessary part of the diagnostic process. For home-educated children, we accept input from tutors or professionals who work regularly with your child.

   Once we have received all questionnaires, we will arrange your assessment appointments.

5. 5 Assessment appointment(s) All via secure video

   All appointments are conducted via Zoom Business — secure, encrypted video calls from the comfort of your home. No travel, no waiting rooms.

   • ADHD assessment: One appointment, approximately 1.5 hours. Includes the QB Test, Young DIVA diagnostic interview, and clinical observation of your child. Verbal feedback on the diagnostic decision is provided at the end of the appointment.
   • Autism assessment: Two appointments — the ADI-R parental interview (led by Dr Athina Zakynthinaki, ~2 hours) and the ADOS child observation (conducted by a qualified Speech and Language Therapist or Occupational Therapist). Both can take place on the same day.
6. 6 Diagnostic report and feedback session Within 5 days of assessment or feedback session

   You will receive a full written diagnostic report with findings, a diagnostic conclusion, and detailed recommendations for support at home, at school, and beyond.

   • ADHD report: Provided within 5 days of the diagnostic assessment appointment.
   • Autism report: For autism assessments, a 30-minute feedback session with Dr Zakynthinaki is held first to discuss the findings and diagnostic conclusions. The full written multidisciplinary report is then provided within 5 days of that feedback session.
7. 7 Ongoing support if needed Optional

   If your child receives an ADHD diagnosis and you would like to explore medication, we offer a dedicated ADHD Treatment Package (£1,200) covering six medication review appointments, prescriptions, and full titration support.

   For all patients, Dr Athina Zakynthinaki provides a complimentary email communication service between appointments for straightforward queries.

   We are here for the long term — not just for the assessment.

   If your child was previously diagnosed elsewhere and you need medication support or an annual review, we can help with that too.